Orders & shipping
When will my order ship?
Orders are typically prepared within 1–2 business days. Delivery timing depends on destination and carrier service.
How do I track my order?
Tracking details are sent after your order leaves our facility.
Products & returns
How do I choose the right size?
Check the measurements on each product page and compare them with your pet’s current gear. Contact us if you would like help.
Can I return an item?
Unused items in original condition may be returned within 30 days of delivery. See Shipping & Returns for details.