Last updated: August 7, 2026
These Terms & Conditions (“Terms”) govern your access to tailrific.com and purchases from Tailrific. By using our website or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the website or place an order.
Eligibility and permitted use
You must be legally able to enter into a binding agreement to place an order. You agree to provide accurate, current information and to use the website only for lawful personal or business shopping purposes. You may not interfere with the website, attempt unauthorized access, introduce malicious code, scrape the website in a manner that burdens our systems, or use our content or services for fraud or unlawful activity.
Products and pet safety
We make reasonable efforts to present product descriptions, dimensions, colors, photographs, availability, and prices accurately. Minor differences may occur because of manufacturing changes, display settings, measurement methods, or packaging updates. Read all labels, instructions, warnings, sizing information, and care directions before use.
Pet products should be selected for the individual animal and used with appropriate supervision. Regularly inspect products for wear or damage and discontinue use if a product becomes unsafe. Tailrific does not provide veterinary or medical advice. Consult a qualified veterinarian about health, dietary, behavioral, or safety concerns.
Prices, taxes, and payment
Prices are shown in U.S. dollars and may change without notice before an order is placed. Applicable sales tax and shipping charges are shown at checkout. Payment is processed by the payment provider displayed at checkout, such as PayPal, and may also be subject to that provider’s terms and privacy policy.
Orders and acceptance
An order confirmation acknowledges that we received your order; it does not necessarily mean the order has been accepted. We may reject or cancel an order before shipment because of inventory errors, pricing or description errors, suspected fraud, payment issues, shipping restrictions, or other reasonable business concerns. If we cancel an order after payment, we will refund the amount charged for the cancelled portion.
We may limit quantities purchased per customer, household, account, payment method, or address. Products are offered for resale only when Tailrific has expressly agreed in writing.
Shipping, delivery, returns, and refunds
Shipping, delivery estimates, cancellations, returns, exclusions, and refunds are governed by our Shipping & Returns Policy, which is incorporated into these Terms. Risk of loss and title pass to you as provided by applicable law. Please inspect deliveries promptly and contact us about damaged, defective, incorrect, or missing items as described in that policy.
Promotions and discount codes
Promotions and discount codes are subject to their stated terms, availability, and expiration dates. Unless expressly allowed, promotions cannot be combined, transferred, redeemed for cash, or applied to previous purchases. We may correct or cancel a promotion affected by error, fraud, or misuse.
Accounts
If account features are offered, you are responsible for safeguarding your login credentials and for activity under your account. Notify us promptly if you suspect unauthorized access. We may suspend or close an account used in violation of these Terms or to protect the store or its customers.
Intellectual property
The Tailrific name, website design, original text, graphics, logos, photographs, and other content owned by Tailrific are protected by applicable intellectual-property laws. These Terms give you a limited, revocable, non-transferable right to use the website for shopping and personal reference. No other rights are granted.
Third-party services and links
Third-party websites, payment services, social platforms, and other services are controlled by their respective operators. We are not responsible for third-party content, availability, policies, or practices. A link does not imply endorsement.
Disclaimer of warranties
To the fullest extent permitted by law, the website and products are provided “as is” and “as available,” except for any express warranty stated on the product page or rights that cannot legally be excluded. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the extent permitted by law. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.
Limitation of liability
To the fullest extent permitted by law, Tailrific will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits or data, arising from use of the website or products. Tailrific’s aggregate liability for a claim relating to a purchase will not exceed the amount paid for the product giving rise to the claim. These limitations do not apply where prohibited by law or to liability that cannot legally be limited.
Indemnification
To the extent permitted by law, you agree to indemnify and hold Tailrific harmless from third-party claims, losses, and reasonable costs arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person’s rights.
Governing law and disputes
These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Before filing a claim, please contact [email protected] so we can try to resolve the issue informally. Unless applicable law requires otherwise, disputes that cannot be resolved informally will be brought in the state or federal courts serving Los Angeles County, California. Nothing in these Terms limits rights available under applicable consumer-protection law.
Changes, severability, and entire agreement
We may update these Terms by posting a revised version and changing the “Last updated” date. The version in effect when an order is placed governs that order. If any provision is unenforceable, the remaining provisions remain in effect. These Terms, together with policies incorporated by reference and any order-specific terms, constitute the agreement between you and Tailrific regarding the website and purchases.
Contact us
Tailrific
5114 Azusa Canyon Rd
Irwindale, CA 91706
United States
[email protected]